Privacy Policy
Your privacy and data security are our top priorities. Learn how we collect, use, and protect your information.
Introduction
At MYNQ AI, we're committed to protecting your privacy and being transparent about how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
Personal Information
Name, email address, billing details, and account preferences.
Usage Data
Logs of which AI tools you use, timestamps, input/output metadata, and performance metrics.
Device & Log Data
IP address, browser type, device information, pages visited, and referral sources.
How We Use Your Information
Service Provision
To provide and improve our AI services, process your requests, and maintain platform functionality.
Communication
To send important updates, security alerts, and respond to your inquiries and support requests.
Personalization
To customize your experience, recommend relevant tools, and improve our AI models' performance.
Cookies & Tracking
Essential Cookies
Required for authentication, security, and basic platform functionality.
Analytics Cookies
Help us understand usage patterns and improve user experience.
Your Control
You can control cookies via your browser settings, though some features may be limited.
Sharing & Disclosure
Service Providers
Payment processors (Stripe), analytics providers, and infrastructure providers under strict data protection agreements.
Legal Requirements
When required by law, court order, or to protect our rights and the safety of our users.
No Data Sales
We never sell your personal data to third parties or use it for advertising purposes.
Data Security
Encryption
All data is encrypted in transit (TLS 1.3) and at rest using industry-standard encryption.
Access Controls
Strict employee access controls, regular security audits, and multi-factor authentication.
Infrastructure
Hosted on secure cloud platforms with SOC 2 compliance and regular security assessments.
Your Rights
Access & Correction
You can access, update, or correct your personal data at any time through your account settings.
Data Deletion
Request deletion of your personal data, subject to legal retention requirements.
Data Portability
Export your data in a machine-readable format for transfer to other services.
Children's Privacy
Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
International Users
MYNQ AI operates globally and may transfer your data to countries other than your own. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses for EU data transfers
- Adequacy decisions where applicable
- GDPR and CCPA compliance measures
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will:
- Post the updated policy on this page
- Notify you via email for significant changes
- Update the "Effective Date" at the top
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, we're here to help.